Privacy Policy

Millions88 Privacy Policy – Protecting Your Personal Data in Malaysia

Millions88 is committed to the privacy and security of every member's personal data. This Privacy Policy clearly outlines the types of data we collect, how it is used, how we protect it, and your rights as a millions88 member in Malaysia.

Updated: 1 January 2026  |  PDPA 2010 Malaysia Compliant
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Millions88 Privacy Commitment

Six core pillars that demonstrate millions88's commitment to protecting the personal data of Malaysian members

256-bit SSL Encryption

All data transmitted between your device and millions88 servers is protected with SSL 256-bit encryption — the highest security standard in the industry. Your personal and financial transaction data cannot be compromised in transit.

PDPA 2010 Compliance

The millions88 Privacy Policy is designed and updated in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We adhere to all data protection principles set out by the Personal Data Protection Commissioner of Malaysia.

No Sale of Data to Third Parties

Millions88 has never and will never sell, rent, or trade members' personal data to any third party for marketing purposes without your explicit consent. Your data belongs to you — it is not our business commodity.

Secure & Protected Servers

Millions88 members' personal data is stored in data centres equipped with multi-layered physical and digital security systems. Access to data is restricted to authorised personnel only and is subject to regular audits.

Full Control in Your Hands

As a millions88 member, you have the right to access, correct, update, or request deletion of your personal data at any time. We provide a straightforward and transparent process for you to exercise these privacy rights.

Data Breach Notification

In the event of any security incident affecting member data, millions88 is committed to notifying affected members within a reasonable timeframe and taking immediate remedial action in accordance with PDPA guidelines.

Your Rights

Millions88 Member Privacy Rights

As a millions88 member and as a Malaysian citizen or resident, you have the following rights regarding your personal data that we hold. To exercise any of these rights, please contact us at support@millions88.net.

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Right of Access

You may request a copy of the personal data we hold about you at any time. We will provide it within 21 business days.

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Right to Rectification

If your personal data is inaccurate or out of date, you have the right to request that we correct or update it promptly.

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Right to Erasure

You may request the deletion of your personal data, subject to applicable legal obligations and operational requirements related to your account.

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Right to Object

You have the right to object to the processing of your personal data for direct marketing purposes at any time, without needing to provide any reason.

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Right to Data Portability

You may request your personal data in a machine-readable format for the purpose of transferring it to another service where applicable.

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Right to Restrict Processing

In certain circumstances, you may request that we limit how we process your personal data while a particular issue is being resolved.

1 Introduction

Millions88 ("we", "our platform") respects the privacy of all its users. This Privacy Policy describes how millions88 collects, uses, stores, discloses, and protects your personal data when you use the millions88.net website and all related services.

This policy is drawn up in accordance with Personal Data Protection Act 2010 (PDPA) Malaysia and forms part of millions88's commitment to operating transparently, responsibly, and ethically in the handling of members' personal data.

By registering an account, logging in, or using any millions88 service, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the platform and contact us to close your account.

We encourage you to read this Privacy Policy carefully and to contact our support team if you have any questions. This Policy is effective from 1 January 2026.

2 Personal Data We Collect

Millions88 collects members' personal data through various means — directly from you during registration and platform use, automatically through tracking technologies, and in some cases from legitimate third-party sources. Below is a summary of the data we collect:

Data Category Specific Data Type Collection Method
Identity Information Full name, date of birth, MyKad/passport number Account registration / KYC
Contact Information Email address, phone number, Malaysian residential address Account registration
Financial Information Malaysian bank account numbers, e-wallets (Touch 'n Go, GrabPay, DuitNow), transaction history Deposit / withdrawal process
Usage Data Game history, bets placed, login records, and in-platform activity Automatically upon use
Technical Data IP address, device type, operating system, web browser, cookie data Automated through technology
Communication Data Customer support conversation records, emails, and feedback Interactions with customer support
millions88 does not collect sensitive data such as health information, religious beliefs, or members' political views. We only collect data necessary for platform operations and legal compliance.
3 Purpose of Data Collection & Use

Millions88 uses member personal data solely for lawful and transparent purposes. The following are the primary purposes for which millions88 uses your data:

  • Account Management: Creating, verifying, and managing your millions88 member account, including the KYC (Know Your Customer) process.
  • Transaction Processing: Processes deposits via Touch 'n Go eWallet, GrabPay, DuitNow, FPX (Maybank2u, CIMB Clicks), Boost, and ShopeePay, as well as withdrawals to your Malaysian bank account.
  • Service Provision: Enabling you to access and enjoy all games and services on millions88, including slots, poker, live casino, lottery, and Sports Betting.
  • Security & Fraud Prevention: Detecting and preventing fraudulent activity, money laundering, bonus abuse, and other security threats.
  • Legal Compliance: Fulfilling legal obligations including PDPA 2010 requirements, law enforcement directives, and financial reporting obligations.
  • Service Communications: Sending important notifications related to your account, transactions, security updates, and policy changes.
  • Platform Improvement: Analysing usage patterns to improve the quality, performance, and user experience of the millions88 platform.
  • Marketing (with consent): Sending promotional information, the latest bonuses, and special offers — only where you have given your consent.
millions88 will not use your personal data for any purpose beyond those stated above without first obtaining your additional consent.
4 Legal Basis for Data Processing

Millions88 processes members' personal data on valid legal bases under Malaysia's PDPA 2010. Depending on the type of processing, the applicable basis is as follows:

  • Consent: For direct marketing activities and the use of data for non-mandatory purposes — you may withdraw your consent at any time.
  • Contract Performance: Processing necessary to provide you with millions88 services under the agreed terms of use.
  • Legal Obligation: Processing required to comply with Malaysian legal obligations applicable to millions88.
  • Legitimate Interests: Processing for the purposes of platform security, fraud prevention, and service improvement that does not affect your fundamental rights.
5 Data Sharing with Third Parties

Millions88 does not sell or trade member personal data. However, in the course of operating the platform, we may share certain data with the following parties where there is a legitimate basis to do so:

  • Payment Service Provider: Payment gateways that process Touch 'n Go, GrabPay, DuitNow, FPX, Boost, and ShopeePay transactions on behalf of millions88. They are bound by strict confidentiality agreements.
  • Game Software Provider: Software providers that supply slots, live casino, poker, and lottery games on the millions88 platform — only the minimum data required for game functionality is shared.
  • Legal Authorities: Law enforcement agencies, courts, or regulatory bodies where required by Malaysian law or court order.
  • Technical Service Providers: Cloud infrastructure providers, anti-fraud services, and analytics partners that help us run the platform securely and efficiently.

All third parties receiving data from millions88 are required to uphold data security standards equal to or higher than our own, and are permitted to use the data only for the specified purposes.

6 Cookies & Tracking Technologies

Millions88 uses cookies and similar tracking technologies to enhance user experience, analyse platform performance, and safeguard your account security. The types of cookies we use are as follows:

  • Essential Cookies: Required for core platform functions such as login sessions, account security, and transaction processing. These cookies cannot be disabled.
  • Performance Cookies: We collect information on how you use millions88 to help us improve the platform. Data is collected on an anonymous basis.
  • Functional Cookies: Saves your preferences such as language and display settings to provide a more personalised experience.
  • Analytics Cookies: Helps us understand overall platform usage patterns for the purpose of continuous improvement.
You can manage or disable non-essential cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality and user experience of the millions88 platform.
7 Data Retention Period

Millions88 retains members' personal data for as long as necessary to fulfil the purposes for which it was collected and to meet applicable legal obligations. The data retention guidelines for millions88 are as follows:

  • Active Account Data: Retained for the duration that your account remains active and in use.
  • After Account Closure: Core data is retained for a minimum of 7 years after account closure for legal compliance, tax, and potential dispute resolution purposes.
  • Financial Transaction Records: Retained for a minimum of 7 years in accordance with Malaysian financial regulatory requirements.
  • Communication Logs: Customer support conversation records are retained for 3 years for reference and service improvement purposes.
  • Marketing Data: Retained until you withdraw consent or request deletion.

Once the retention period has expired, your personal data will be securely deleted or anonymised so that it can no longer be linked to you personally.

8 millions88 Data Security Measures

Millions88 implements a comprehensive range of technical and organisational measures to protect members' personal data from unauthorised access, disclosure, alteration, or destruction. Key security measures we employ include:

  • Data encryption in transit using TLS 1.3 and SSL 256-bit.
  • Data stored on servers is encrypted using the AES-256 standard.
  • Two-factor authentication (2FA) for staff access to systems that store member data.
  • Regular security audits and penetration testing conducted by independent security experts.
  • Strict role-based access controls — staff can only access the data required to perform their specific duties.
  • Round-the-clock 24/7 system monitoring to detect and respond to security threats promptly.
  • Mandatory data security training for all millions88 staff who handle member personal data.
While millions88 takes all reasonable steps to protect your data, no system is 100% secure. We encourage you to play your part in account security by using a strong, unique password and keeping your login credentials private.
9 Links to Third-Party Sites

The millions88 platform may contain links or integrations with third-party services such as game providers and payment gateways. The millions88 Privacy Policy applies solely to the millions88 platform and does not cover the privacy practices of those third-party sites or services.

Millions88 is not responsible for the privacy policies or data handling practices of any third party. We encourage you to read the privacy policy of any third-party service you use separately before providing them with any personal information.

10 Privacy Policy Amendments

Millions88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, new legal requirements, or service improvements. We will notify members of any significant changes through:

  • In-platform notifications on millions88 when you log in.
  • Email to the member's registered address.
  • Update the "Last Updated" date at the top of this page.

Continued use of the millions88 platform after any amendments take effect will be considered acceptance of the updated Privacy Policy. We recommend that you review this page periodically to stay informed about how we protect your data.

11 Contact Us About Privacy

If you have any questions, concerns, or wish to exercise your privacy rights regarding personal data held by millions88, please contact our Data Protection Officer through the following channels:

Email
support@millions88.net
Live Chat
Available 24 Hours / 7 Days
Response Time
Within 3 business days
Jurisdiction
Malaysia (PDPA 2010)

We are committed to handling every privacy inquiry with diligence and transparency. Your satisfaction and trust are millions88's top priority.

Your Data Is Safe with Us

Play with Peace of Mind at millions88 – Your Privacy is Protected

Your personal data is protected with industry-leading encryption and a privacy policy fully compliant with Malaysia's PDPA 2010. Register a free account today and enjoy over 200 games with complete peace of mind.

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